BetterHelp ni urubuga rw' ubuzima bwo mumutwe rutanga serivisi zubuzima bwo mumutwe kumurongo kubakiriya. Serivisi zo gutanga inama no kuvura kumurongo zitangwa binyuze mubikorwa byurubuga kimwe na terefone n'itumanaho. [1] BetterHelp yashinzwe mu 2013 na Alon Matas na Danny Bragonier, ikagurwa na Teladoc mu 2015. BetterHelp yagumanye izina ryayo nyuma yo kugura kandi ikomeza gutanga serivisi zubujyanama kumurongo kubakoresha.

Amateka hindura

BetterHelp yashinzwe na Alon Matas mu 2013, nyuma yo guhura n’ibibazo ku giti cye kubona serivisi z’ubujyanama bw’umwuga zijyanye na gahunda ye. Hamwe ninshingano yo gufasha abantu bose bahura nibibazo nkibyo kugirango babone ubujyanama bwumwuga, Matas yafatanije nuwashinze Danny Bragonier washinze urubuga rwiza rwa BetterHelp rushingiye kumurongo hamwe nubuyobozi bwa therapiste. Amafaranga yatanzwe agera kuri miliyoni 60 z'amadorari ateganijwe muri 2018.

Kuva mu 2020 kugeza 2023, BetterHelp niyo yaguze amatangazo yamamaza kuri podcast, kandi yakoresheje hafi miliyoni 8 z'amadolari yo kwamamaza podcast mu Kuboza 2023. [2]

Serivisi hindura

"Icyumba" kirakinguye 24/7 kandi urashobora kugerwaho mubikoresho byose bihujwe na interineti aho ariho hose. [3] [4] [5]

Kugura hindura

Muri 2015, BetterHelp yaguzwe na Teladoc, isosiyete ya telehealth ikoresha ikoranabuhanga rya terefone na videwo kugira ngo itange imiti ikenewe. Teladoc yaguze BetterHelp kuri miliyoni 3.5 z'amadolari y'amanyamerika hamwe n'inoti isezerana ya miliyoni 1.0, hamwe n'amasezerano yo kwishyura buri mwaka ku bagurisha angana na 15% by'amafaranga yose yinjiza yinjijwe n'ubucuruzi bwa BetterHelp muri buri myaka itatu iri imbere. [6]

Impaka hindura

Mu Kwakira 2018, BetterHelp yitabiriwe n’abanyamakuru nyuma y’impungenge zerekeranye no gukoresha ibiciro bidakwiye, uburambe bubi kuri porogaramu, isuzuma ryishyuwe n’abakinnyi, ndetse n’amasezerano ya serivisi bivugwa ko adahuye n’iyamamaza ryamamajwe na YouTubers yabigize umwuga. [7] Umwe mu bashinze (akaba n'umuyobozi mukuru muri kiriya gihe) Alon Matas yasohoye itangazo asubiza ibyo aregwa. [8] Abakora ibiri kuri YouTube nka PewDiePie na Boogie2988 bagize icyo bavuga kuri iki kibazo. [7]

BetterHelp yakiriye igitekerezo cyo gusangira amakuru yihariye nabakiriya bayo na Facebook . Mu ivugurura rya politiki y’ibanga iheruka, BetterHelp yagize ati: "Turashobora gusangira amakuru yawe ajyanye no kugurisha umutungo, guhuza, guhomba, cyangwa ubundi bucuruzi." [9] Isosiyete yasubije ibyo birego ivuga ko amategeko asaba BetterHelp gukurikiza amakuru y’ubuzima kandi ko atagengwa n’amabwiriza ya HIPAA . [10]

Ku ya 2 Werurwe 2023, FTC yatanze itegeko risaba kubuza BetterHelp gusangira amakuru y’ubuzima bw’abaguzi n’abandi bantu. Iri teka risaba kandi BetterHelp kwishyura miliyoni 7.8 z'amadolari y'abaguzi kugira ngo bakemure ibirego byo kwerekana amakuru yihariye y'abaguzi hamwe na Facebook, Snapchat, n'abandi. [11] Ikirego cya FTC kijyanye n'itegeko ryateganijwe kivuga ko BetterHelp yakusanyije ubuzima ndetse n'amateka, aderesi ya IP, hamwe na aderesi ya imeri ku baguzi mu gihe basezerana inshuro nyinshi kubika aya makuru. Ikirego kigira kiti: "Icyakora, kuva mu 2013 kugeza Ukuboza 2020, [BetterHelp] yakomeje kurenga ku masezerano yerekeye ubuzima bwite, ikoresha amafaranga y’ubuzima bw’abaguzi kugira ngo babagereho ndetse n’abandi bamamaza serivisi." [12]

Mu ntambara ya 2023 Isiraheli na Hamas, BetterHelp yatanze amezi atandatu yo kuvura "nta kiguzi ku bahuye n’intambara yo muri Isiraheli". Ibi byamenyekanye bwa mbere binyuze mu itangazo ku rubuga rwa Twitter rwa guverinoma ya Isiraheli . Umuvugizi w'isosiyete y'ababyeyi ya BetterHelp yabwiye Snopes ko iyi ari "gahunda yigenga" kandi ko guverinoma ya Isiraheli itabigizemo uruhare. [13]

Reba kandi hindura

Talkspace – Virtual counseling and therapy service company

Telepsychiatry – Mental-health care by telecommunication

Ishakiro hindura

  1. Furhlinger, Josh. All-You-Can-Text Therapy Services Inyandikorugero:Webarchive The Wall Street Journal. Retrieved 30 March 2016
  2. "Amazon Rides Year-End Retail Wave To Overtake BetterHelp As Top Podcast Ad Spender". Insideradio.com. January 25, 2024. Retrieved January 25, 2024.
  3. "BetterHelp Online Therapy Review". Archived from the original on 2019-12-17. Retrieved 2020-03-01.
  4. "An app that links you to a therapist by text has plans for a major expansion — starting with prescribing drugs". Business Insider. Archived from the original on 2018-07-29. Retrieved 2018-07-28.
  5. Martinez, Nikki Psy.D., LCP. Coping With a Cancer Diagnosis. Tips for the Patient, and Those Who Love Them Inyandikorugero:Webarchive The Huffington Post Retrieved 12 October 2015
  6. Dolan, Brian Teladoc IPO filing reveals 299,000 visits last year, details of past acquisitions Inyandikorugero:Webarchive Mobile Health News. Retrieved 1 June 2015.
  7. 7.0 7.1 YouTube’s BetterHelp mental health controversy, explained Inyandikorugero:Webarchive, Polygon
  8. Alon Matas When BetterHelp found itself in a Youtube Controversy Inyandikorugero:Webarchive (October 9, 2018).
  9. Nicole Wetsman (May 4, 2022). "Mental health app privacy language opens up holes for user data". The Verge. Retrieved May 12, 2022.
  10. Thomas Germain (March 2, 2021). "Mental Health Apps Aren't All As Private As You May Think". Consumer Report. Retrieved May 12, 2022.
  11. "FTC to Ban BetterHelp from Revealing Consumers' Data, Including Sensitive Mental Health Information, to Facebook and Others for Targeted Advertising". Federal Trade Commission. March 2, 2023. Retrieved March 4, 2023.
  12. "FTC In the Matter of BETTERHELP, INC. 2023169" (PDF). March 2, 2023. Retrieved March 4, 2023.
  13. Ibrahim, Nur (2023-10-16). "Israel Offered 'Free Therapy' with BetterHelp Co. for Those 'Affected by the War'?". Snopes (in Icyongereza). Retrieved 2023-12-07.